What payment methods are accepted?
We accept electronic payments in the form of ACH, credit cards and e-check. We do not accept paper checks.
Where should remittance advice be sent?
All remittance advice must be emailed to AR@e2cc.com.
Can I set up automatic payments?
Complete the ACH Auth form or Credit Card Auth form and email the completed form to billinginquiries@e2cc.com.
How do I access my invoices?
All your invoices can be viewed inside our Acumatica portal. Click here for a detailed walkthrough.
How do I pay an invoice in the portal?
All your invoices can be paid using our Acumatica portal. Click here for a detailed walkthrough.
How do I change the billing contact on file for my company?
You may send a request to billinginquiries@e2cc.com with the new billing contact’s information: first name, last name, email address, and phone number.
My company name changed; how do I get this updated on our invoices?
If you need to update your company name, reach out to your eSquared Account Manager to start that process for you.
Why did I receive multiple invoices?
You will receive one per shipment, along with a separate invoice for recurring services.
Can't find the answer you need?
If you have any additional questions, please contact the accounting team at billinginquiries@e2cc.com. Be sure to include:
- Company Name
- Related Sales Order numbers
- Related invoice numbers
- Screenshots, if applicable